RECEPTIONIST : HI GOOD MORNING NOVOTEL ! HOW CAN I HELP YOU  ? 

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CLIENT :  HI ! I AM CALLING YOU CONCERNING A RESERVATION                                       

I HAVE MADE ON THE INTERNET !

                  

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RECEPTIONIST : OK ! CAN I HAVE YOUR NAME PLEASE ?

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CLIENT :   MY NAME IS :  .....    I SPELL IT FOR YOU ! 

          P for papa T for tango 

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RECEPTIONIST :  YES ! WE HAVE  A RESERVATION FOR A SINGLE ROOM !

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CLIENT : YES I HAVE BOOKED A SINGLE ROOM FROM THE 13th 

                                                                   

                                                     

          TO  THE 20th,  BUT I HAVE MADE A MISTAKE !

                            

           

           I WANTED TO  BOOK A DOUBLE ROOM 

                

                    

 

RECEPTIONIST : OK I CAN MODIFY IT FROM HERE  ! BEAR WITH ME ONE MINUTE                        PLEASE. .......................OK DONE 

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CLIENT :  I WOULD LIKE TO KNOW IF WE CAN CHECK IN AT 1:00 A M 

                                                       

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RECEPTIONIST : CERTAINLY RECEPTION IS OPENED 24 HOURS A DAY 

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CLIENT :  THANK YOU SO MUCH ! HAVE A GOOD DAY !